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CustomerConnect Registration


Customer Connect is a website for NBU customers that allows customers to log in at any time to view their most up-to-date usage information. In order to access this new online tool, NBU customers must create a Customer Connect account.
Please enter all of the required information for your new account and click 'Register'. An activation link will then be sent to your email. Please follow the instructions in the email in order to complete the registration process and activate your new Customer Connect account.

Registration Form

When entering your NBU account number, please do not include any zeros at the front of your account number. Example: account number 00001234 they would enter 1234.

CustomerConnect will only use this email to reset your password or send you emergency notifications.

The email address is retrieved from your eCare credentials.

Your password requires a minimum of 6 letters and 1 digit(s)

Password StrengthNo password entered

An authentication measure used to protect your account. Note: Your answer does not have to necessarily reflect the question.

The following information is used to verify that you are the rightful owner of this account.

Enter the last four numbers of the SSN for the account holder.